48. évfolyam, 2002. 1–2. szám
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Hungarian

Quality approach in a medical library

KÖVESHÁZINÉ MUNTYÁN Alexandra

Könyvtári Figyelő (Library Review) New Series 12. (Vol. 48.) No. 1-2. pp. 55 – 70.

Nowadays the requirement of quality and quality insurance occurs in every field. Medicine is one of the largest and most rapidly developing discipline in the world.

Department libraries working at the Semmelweis University play a decisive role in the educational, medical, and research activities of the maintaining institution. The author attempted to offer not only theoretical considerations, but also a practical approach to the feasibility of quality management at a department library. A possible way of applying the quality approach is presented through the example of a medical library.

The author studies the essence of the quality management, and points out that in the case of department libraries, it is also worth dealing with defining goals and aims, the analysis of the environment, and the possibilities. A quality approach enhancing library operations, the development of the information infrastructure, permanent learning and further training, a management based on the principle of quality, and proper funding are required for department libraries to be able to take part in the development, and the improvement of the quality of services in a constructive manner. In this case they will meet expectations and requirements.

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